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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Victor Salgado

Victor Salgado

October 16, 2024

5  out of  5
rating by Victor Salgado
"I’ve been with State Farm for the last 15 years and I do got to say Mr. Cesar Martinez has such a great attitude in a way of how to explain it to you situations when you have questions keep up the great work Cesar you’re one of a kind🙏🏻🙏🏻"
We responded:
"Appreciate hearing about your experience Victor…thank you!"
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Mary Gutierrez

October 15, 2024

5  out of  5
rating by Mary Gutierrez
"Great customer service with Cesar Martinez, always with a great smile is always a pleasure going to the office."
We responded:
"Thank you Mary!"
Profile photo of Erika Gomez

Erika Gomez

September 20, 2024

5  out of  5
rating by Erika Gomez
"I’ve worked with Manny Viaderos agency for a few years and they have been wonderful, especially Cesar! He is very helpful and knowledgeable and always provides the best customer service. He really cares for his clients and is always willing to go the extra mile to help!"
We responded:
"Thank you Erika!"
Profile photo of ******* Galvan

******* Galvan

September 20, 2024

5  out of  5
rating by ******* Galvan
"This office provides exceptional customer service. I called and spoke to Cesar who was such a delight to work with. He returned my call when he said he would and got me all setup with our auto policy. It was such a smooth process. He is also very knowledgeable! Excellent experience!"
We responded:
"Thank you so much for acknowledging Cesar!"
Profile photo of Ramiro Hernandez

Ramiro Hernandez

September 20, 2024

5  out of  5
rating by Ramiro Hernandez
"Excelente servicio!!"
We responded:
"Gracias Ramiro 🙏🏼"
Profile photo of Art Car

Art Car

August 20, 2024

5  out of  5
rating by Art Car
"My family, and I have been going to Salvador(Sal) here for over 5+ years. His exceptional customer service and knowledge for what he does is outstanding. Highly recommend. As long as Sal is here I will continue here. Thank you Sal."
We responded:
"Thank you very much for your review. Sal has been a key player in our success. "
Profile photo of Rodolfo Aguilar

Rodolfo Aguilar

June 28, 2024

5  out of  5
rating by Rodolfo Aguilar
"I have worked with Salvador “Sal” Reyes for years at this location and have always had an amazing experience with him. Sal has always been professional and thorough in his explanations and any insurance question or need. I wouldn’t go to anyone else and would highly recommend that if you have any insurance questions or need a quote ask for Sal!"
We responded:
"Thank you Rodolfo. It means a lot to me to hear from you about your experience with my agency and particularly your interactions with Sal."
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alvin moreno

June 27, 2024

5  out of  5
rating by alvin moreno
"Super customer service and always pleasant to work with"
We responded:
"Thank you Alvin…we enjoy working with customers like you as well "
Profile photo of Emanidia Alva

Emanidia Alva

May 15, 2024

5  out of  5
rating by Emanidia Alva
"They are very helpful I have been with them for several years César Martínez always be for me an my family with any concerns we have about our policy insurance.! Thank you Cesar and Salvador too 🙏🙏🙏🙏"
We responded:
"Thank you Emanidia! Cesar and Salvador are the pillars of our agency. "
Profile photo of samuel carrillo

samuel carrillo

April 30, 2024

1  out of  5
rating by samuel carrillo
"I have been very patient with this office and I have called at least ten times in one day and spread over 7hrs to talk to an agent and I’ve left call backs and emails and no one replies back in a timely manner. Also this is not the first time incident so thru out the year the same song. Manny when are you going to get your staff on board? I would not recommend to do business with this office. I feel bad leaving a negative review but I need you to hear out what’s happening at your office."
We responded:
"Samuel I’m sorry to hear about your recent experience. Your exaggeration is well taken. "
Profile photo of Gary Aquino

Gary Aquino

April 4, 2024

5  out of  5
rating by Gary Aquino
"We are so happy with customer service provided throughout the years. Kudos to Cesar, who's always there whenever and whatever you need anything. Thank you again Cesar. Keep up the great work."
We responded:
"Thank you Gary! Cesar is a valuable member of my team and it’s nice to hear all the positive feedback. "
Profile photo of Carla Frances

Carla Frances

March 27, 2024

5  out of  5
rating by Carla Frances
"Many Viadero and his team at Viadero Insurance are unparalleled in their dedication to customer satisfaction. From personalized consultations to swift claims processing, their efficiency and professionalism are second to none. What truly sets them apart is their genuine care and commitment to their clients needs. I highly recommend Manny Viadero and his team if you are seeking exceptional insurance service."
We responded:
"Thank you very much Carla. It’s good to know that we are hitting the mark and appreciate you sharing your experience. "
Profile photo of Krissia Zetino

Krissia Zetino

March 14, 2024

5  out of  5
rating by Krissia Zetino
"Sal from the Panorama City office has been very helpful to my family and me. Over the past decade, he's consistently gone above and beyond to ensure our needs are met and our questions are answered promptly. Whether it's through email or over the phone, Sal's responsiveness has been impeccable. He's been there for us during times of need, guiding us through the claims process with patience and expertise. One of Sal's standout qualities is his dedication to providing thorough explanations. Both my parents and my husband have had the pleasure of speaking with him, and they've all praised his ability to break down complex insurance matters into easily understandable terms. The Panorama City office is fortunate to have such a knowledgeable and compassionate agent on its team. If you're looking for an insurance agent who genuinely cares about your wellbeing, look no further than Sal."
We responded:
"Thank you Krissia! Sal has been a huge asset to my agency for many years. Thank you for your business and continued loyalty over the years."
Profile photo of Carlos Anton

Carlos Anton

February 16, 2024

5  out of  5
rating by Carlos Anton
"I'm extremely impressed with Cesar Martinez professionalism and customer service. He is always going above and beyond when I need help and communication is very important; answering all my questions and calling back as soon as possible with updates about my claims or opening a new policy. I have bundle my life insurance policy, Vehicle and Home insurance because I can count on him updating if there are any changes. I'm truly grateful for all the support and service given by Mr. Cesar Martinez. I will recommend him to other Marine Corps Veterans and brothers in arms. "Semper Fi""
We responded:
"Thank you Carlos! Cesar has been a valuable member of my team for many years. His experience has been an asset for our customers. "
Profile photo of Hildi Yañez-Viadero

Hildi Yañez-Viadero

February 15, 2024

5  out of  5
rating by Hildi Yañez-Viadero
"Great service. Very professional and knowledgeable. I highly recommend Viadero Insurance Agency. You will be taken care of and your concerns answered and addressed. I trust Manny with all of my insurance needs."
We responded:
"Thank you Hildi. I appreciate your business."
Profile photo of María José Pizarro

María José Pizarro

February 8, 2024

5  out of  5
rating by María José Pizarro
"I cannot be more thankful to have met a more knowledgeable agent like Sal! He is hands down the best life insurance agent you will ever find. Thank you for helping me on my IUL today. I will refer you my family and friends. thank u again."
We responded:
"Thank you so much for your review. Sal is great and so are you. Thanks for your business. "
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Maria Diaz

October 10, 2023

5  out of  5
rating by Maria Diaz
"The best insurance in San Fernando valley"
We responded:
"Thank you Maria"
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Jamie Ambler

January 19, 2023

5  out of  5
rating by Jamie Ambler
"We switched over to manny Viadero State Farm 3 + years ago. The knowledge & experience is top notch! Manny got us more coverage for less money than our previous insurance. We are very happy with his service! You should get a quote!"
We responded:
"Thank you Jamie. It’s always a pleasure to assist families put together a personal price plan that fits their needs."
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miguel luna

December 30, 2022

1  out of  5
rating by miguel luna
"If you need any documents and call the agency an answering service working remotely will take your call. They then send a message to the agency asking for what you need and you literally never get it no matter how many times you call."
We responded:
"Miguel, reviews like yours are the reason we maintain meticulous files. My office manager Cesar spoke w you at 10:50am and sent you your ID Cards via email…at lunchtime you called back again to say you hadn’t recvd them. We confirmed your email address, resent them and stayed on the phone w you until you confirmed that you recvd the email. Pls be fair and remove this review. Thank you very much."
Profile photo of Glenda Pleitez

Glenda Pleitez

August 30, 2022

5  out of  5
rating by Glenda Pleitez
"Cesar at State Farm assisted my wife and I with a new car insurance quote. He was friendly, very detailed but most importantly professional. Cesar had many options for us to pick from and made the process very easy. Highly recommend contacting Cesar if you are in need of a new car insurance or any other services they provide."
We responded:
"Thank you very much for confirming what we all love about Cesar"
Profile photo of Diana Pleitez

Diana Pleitez

August 27, 2022

5  out of  5
rating by Diana Pleitez
"Great customer service. Cesar Martinez is always helpful and honest. I could not imagine being insured elsewhere."
We responded:
"Thank you Diana. Cesar is very dedicated to our customers."
Profile photo of Claudia Anton

Claudia Anton

August 26, 2022

5  out of  5
rating by Claudia Anton
"I’ve been with State Farm for over 20 years and I wouldn’t change. The customer service from Cesar Martinez is just superb! He always answers my questions and recommends the my best options. Working with someone so knowledgeable makes it super easy!!"
We responded:
"Thank you Claudia. Cesar is very dedicated to our customers."
Profile photo of Rosie Acosta

Rosie Acosta

August 26, 2022

5  out of  5
rating by Rosie Acosta
"Cesar Martinez, is the best reprepresenting. He is very attentive and is always willing to go out of his way to meet the clients need."
We responded:
"Thank you Rosie. Cesar is very dedicated to our customers."
Profile photo of Lauren Reed-Moor

Lauren Reed-Moor

October 19, 2020

5  out of  5
rating by Lauren Reed-Moor
"I recently had the pleasure of working with Manny and would recommend them to anyone. The experience was great!"
We responded:
"Thank you Lauren!"
Profile photo of Billy Vaughan

Billy Vaughan

August 3, 2020

5  out of  5
rating by Billy Vaughan
"Friendly and Promp service ."
We responded:
"Thank you Billy!"