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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rodolfo Aguilar

June 28, 2024

5  out of  5 rating by Rodolfo Aguilar
"I have worked with Salvador “Sal” Reyes for years at this location and have always had an amazing experience with him. Sal has always been professional and thorough in his explanations and any insurance question or need. I wouldn’t go to anyone else and would highly recommend that if you have any insurance questions or need a quote ask for Sal!"
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alvin moreno

June 27, 2024

5  out of  5 rating by alvin moreno
"Super customer service and always pleasant to work with"
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Emanidia Alva

May 15, 2024

5  out of  5 rating by Emanidia Alva
"They are very helpful I have been with them for several years César Martínez always be for me an my family with any concerns we have about our policy insurance.! Thank you Cesar and Salvador too 🙏🙏🙏🙏"
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samuel carrillo

April 30, 2024

1  out of  5 rating by samuel carrillo
"I have been very patient with this office and I have called at least ten times in one day and spread over 7hrs to talk to an agent and I’ve left call backs and emails and no one replies back in a timely manner. Also this is not the first time incident so thru out the year the same song. Manny when are you going to get your staff on board? I would not recommend to do business with this office. I feel bad leaving a negative review but I need you to hear out what’s happening at your office."
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Gary Aquino

April 4, 2024

5  out of  5 rating by Gary Aquino
"We are so happy with customer service provided throughout the years. Kudos to Cesar, who's always there whenever and whatever you need anything. Thank you again Cesar. Keep up the great work."
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Carla Frances

March 27, 2024

5  out of  5 rating by Carla Frances
"Many Viadero and his team at Viadero Insurance are unparalleled in their dedication to customer satisfaction. From personalized consultations to swift claims processing, their efficiency and professionalism are second to none. What truly sets them apart is their genuine care and commitment to their clients needs. I highly recommend Manny Viadero and his team if you are seeking exceptional insurance service."
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Krissia Zetino

March 14, 2024

5  out of  5 rating by Krissia Zetino
"Sal from the Panorama City office has been very helpful to my family and me. Over the past decade, he's consistently gone above and beyond to ensure our needs are met and our questions are answered promptly. Whether it's through email or over the phone, Sal's responsiveness has been impeccable. He's been there for us during times of need, guiding us through the claims process with patience and expertise. One of Sal's standout qualities is his dedication to providing thorough explanations. Both my parents and my husband have had the pleasure of speaking with him, and they've all praised his ability to break down complex insurance matters into easily understandable terms. The Panorama City office is fortunate to have such a knowledgeable and compassionate agent on its team. If you're looking for an insurance agent who genuinely cares about your wellbeing, look no further than Sal."
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Carlos Anton

February 16, 2024

5  out of  5 rating by Carlos Anton
"I'm extremely impressed with Cesar Martinez professionalism and customer service. He is always going above and beyond when I need help and communication is very important; answering all my questions and calling back as soon as possible with updates about my claims or opening a new policy. I have bundle my life insurance policy, Vehicle and Home insurance because I can count on him updating if there are any changes. I'm truly grateful for all the support and service given by Mr. Cesar Martinez. I will recommend him to other Marine Corps Veterans and brothers in arms. "Semper Fi""
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Hildi Yañez-Viadero

February 15, 2024

5  out of  5 rating by Hildi Yañez-Viadero
"Great service. Very professional and knowledgeable. I highly recommend Viadero Insurance Agency. You will be taken care of and your concerns answered and addressed. I trust Manny with all of my insurance needs."
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María José Pizarro

February 8, 2024

5  out of  5 rating by María José Pizarro
"I cannot be more thankful to have met a more knowledgeable agent like Sal! He is hands down the best life insurance agent you will ever find. Thank you for helping me on my IUL today. I will refer you my family and friends. thank u again."
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Maria Diaz

October 10, 2023

5  out of  5 rating by Maria Diaz
"The best insurance in San Fernando valley"
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Jamie Ambler

January 19, 2023

5  out of  5 rating by Jamie Ambler
"We switched over to manny Viadero State Farm 3 + years ago. The knowledge & experience is top notch! Manny got us more coverage for less money than our previous insurance. We are very happy with his service! You should get a quote!"
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miguel luna

December 30, 2022

1  out of  5 rating by miguel luna
"If you need any documents and call the agency an answering service working remotely will take your call. They then send a message to the agency asking for what you need and you literally never get it no matter how many times you call."
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Glenda Pleitez

August 30, 2022

5  out of  5 rating by Glenda Pleitez
"Cesar at State Farm assisted my wife and I with a new car insurance quote. He was friendly, very detailed but most importantly professional. Cesar had many options for us to pick from and made the process very easy. Highly recommend contacting Cesar if you are in need of a new car insurance or any other services they provide."
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Diana Pleitez

August 27, 2022

5  out of  5 rating by Diana Pleitez
"Great customer service. Cesar Martinez is always helpful and honest. I could not imagine being insured elsewhere."
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Claudia Anton

August 26, 2022

5  out of  5 rating by Claudia Anton
"I’ve been with State Farm for over 20 years and I wouldn’t change. The customer service from Cesar Martinez is just superb! He always answers my questions and recommends the my best options. Working with someone so knowledgeable makes it super easy!!"
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Rosie Acosta

August 26, 2022

5  out of  5 rating by Rosie Acosta
"Cesar Martinez, is the best reprepresenting. He is very attentive and is always willing to go out of his way to meet the clients need."
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Lauren Reed-Moor

October 19, 2020

5  out of  5 rating by Lauren Reed-Moor
"I recently had the pleasure of working with Manny and would recommend them to anyone. The experience was great!"
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Billy Vaughan

August 3, 2020

5  out of  5 rating by Billy Vaughan
"Friendly and Promp service ."
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Cinthya Salas

July 16, 2020

4  out of  5 rating by Cinthya Salas
"I just called their office and spoke with Alex who informed me that nobody can help me with my questions, that a rep was going to call me back. This is not the first time i have been told that (during covid and pre covid). I work in customer service and this is unacceptable. I offer to be put on hold but that was not an option. I would like to express that every single time that i call this office is a bad experience, i have never experienced such a bad customer service. Update - A rep got in contact with me and answer all my questions and concerns. I was told that at this time is best to email them our questions and that they can call us back at our prefer time. This is what happened. Thank you!"
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Monica Muniz-Gomez

January 25, 2020

5  out of  5 rating by Monica Muniz-Gomez
"Sal, is the greatest! 🤗 Amazing customer service! He is consistent and efficient. He returns calls and emails and has been a blessing to my family and I. I’ve had the opportunity to switch companies and have a lower premium but to think we can’t take Sal with us? Is what makes my husband and I want to stay with State Farm! We appreciate you Sal! Keep doing an amazing job! 🌟🌟🌟🌟🌟🙏🏽"
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Mayra Sahagun-Galvan

March 11, 2019

1  out of  5 rating by Mayra Sahagun-Galvan
"No ones picks up phone. No one ever available to help. I always need to call customer service for assistance."
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Brent Cooper

July 25, 2018

5  out of  5 rating by Brent Cooper
"As a fellow State Farm Agent from Texas, I depend on quality from the agents I refer business to around the country. Manny and his team take great care of my customers who need State Farm in the L.A. area."
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Tom Luscombe

December 28, 2017

5  out of  5 rating by Tom Luscombe
"West coast State Farm agent very active in community. Excellent team that will help with insurance needs and services. Always looking for way to make sure coverage and cost are right. Try him out for a good 2nd option."
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J. Benjamin Herrera

February 8, 2017

5  out of  5 rating by J. Benjamin Herrera
"I'd been with this insurance agency for over 7 years, I'm glad I have them on my side and very helpful agents. I had couple of situations, they were very professional and have the solutions promptly and my car was repaired very quickly and without any problem. I recommended this agency to my family and friends, they're happy too having them on their side. I'll recommend it to you too...."